Cannonier Solutions

Ian Cannonier

Head of IT

Forgotten MacBook Admin account


You will need to create a new admin account to access the MacBook. Follow the steps below.

Creating a new Admin on Mac Os X:

  • Here’s how to reset your OS X password without an OS X CD.
  • the Working solution for me was to create a new admin
  • you can create new admin like this by deleting a specific file

You need to enter terminal and create a new admin account:

  • 1. Reboot
  • 2. Hold apple key + s key down after you hear the chime. (command + s on newer Macs)
  • 3. When you get text prompt enter in these terminal commands to create a brand new admin account (hitting return after each line):

mount -uw /

rm /var/db/.AppleSetupDone

shutdown -h now

  • 4. After rebooting you should have a brand new admin account. When you login as the new admin you can simply delete the old one and your good to go again!